ONLINE BOOKING PROMOTION
BOOK YOUR CRUISE NOW ONLINE IN AN OCEANVIEW , BALCONY OR SUITE AND RECEIVE AN ADDITIONAL $100 SHIPBOARD CREDIT COMBINABLE TO ANY OTHER PROMOTION.
100% CRUISE WITH CONFIDENCE CANCELLATION WAIVER SEE DETAILS
While this global situation is something that none of us have ever experienced, we continue to evaluate how it impacts our upcoming sailings. Our most recent plan was to resume operation May 12, 2020. However, after consulting with our partners at Cruise Lines International Association and in conjunction with the CDC, our global suspension has been extended another month. Unfortunately, all sailings departing on and before June 11, 2020 will be cancelled, and we plan to resume operation on June 12.
We’re currently working directly with guests as well as travel advisors impacted by this temporary disruption. As a result of this change, if you’re scheduled to sail with us before 11 June, you will receive a 125% Future Cruise Credit to rebook with us by 31 December 2021 for any sailing through 30 April 2022.
This amount will be based on your total cruise fare paid. And, we’re giving you a little extra, knowing that this is such a unique circumstance.
We will automatically issue you your Future Cruise Credit by Friday, 22 May 2020 via email. So, there’s nothing for you to do!
Please note, if you previously opted into the Cruise with Confidence 100% Future Cruise Credit, you do not qualify for this offer.
Or, if you prefer the lower value in a full refund, we’re happy to process this for you. Given how fluid this situation is, and the opportunity to use the extra credit being offered, you have plenty of time to make up your mind. You must request a refund for your affected sailings date no later than the dates below:
|If your sailing is between:||You must request refund no later than:|
|March 15 - April 11||December 31, 2021|
|April 12 - May 11||December 31, 2021|
|May 12 - June 11||December 31, 2020|
Please contact us to start the refund process, if you’re willing to give up the higher value of your 125% Future Cruise Credit.
To avoid waiting on the phone to cancel, please click here and we will get the process started for you.
We’ll then deactivate your Future Cruise Credit and process your refund to your original form(s) of payment.
You can expect to receive your refund 45 days after you submit your request.
Please note, guests who have purchased pre- or post-land packages through Azamara will also receive compensation in the same form as their cruise fare.
If you purchased Shore Excursions through Azamara:
And, if you purchased air or hotel...
If you purchased refundable air or hotel accommodations through Azamara, they will be automatically refunded to you.
If you booked non-refundable air through Azamara or booked on your own, please contact the service provider directly for your options with them.
We know, this too shall pass, and we are optimistic that very soon you’ll be excited about planning your next cruise vacation. As always, the most important thing to us will always be the safety of our guests and crew. In the meantime, we’ll continue to monitor the global situation. We wish you good health and truly appreciate your continued loyalty.
For the most current U.S. government travel advisories, be sure to visit these sites:
As we went into our global suspension of sailings, we initially estimated that refunds would take 30 days. Unfortunately, due to an unprecedented volume of refunds and credits, we are delayed. We’ve worked diligently to resolve most of the volume issues and are working around the clock to address the backlog to get you your refund, as quickly possible. Currently, some refunds are taking up to 45 days from the date requested. Please know that each and every request is receiving the same level of care and dedication. And rest assured, your refund will be honored and it is coming – it’s just taking a little longer than expected and we’re very sorry about that. We thank you for your patience and understanding during this time.
FOR THOSE PEOPLE LOOKING ON A MORE NATURAL PRECOTION WHEN TRAVLING HER ARE SOME TIPS:
1) WASH HANDS FREQUANTLY WITH SOAP AND WARM WATER FOR ATLEAST 20 SECONDS MAKING SURE TO SCRUB BETWEEN THE FINGERS AND UNDER THE NAILS
2) GO TO YOUR LOCAL HEALTHFOOD STORE OR GROGERY STORE AND PICK UP A NATURAL IMMUNE BOOSTER ( ELDER BERRY ,MAUCKA HONEY) CLICK HERE TO READ UP ON SOME OPTIONS
THE ABOVE INFORMATION ARE EXTRA PRECOTIONS YOU CAN TAKE AT YOUR OWN RISK. IT IS IN NOWAY GARENTEEING YOU COULD NOT CONTRACT THE CARONA VIRUS